Why we'll never build a Salesforce
Halfway through rewriting our homepage I asked a daft question: could we ever build a Salesforce? Working out the honest answer turned into the best explanation of our business model I've found, so I wrote it down.
The PolicySight blog
Notes from inside the tenant
We build business software inside Microsoft 365. This is where we write down how it actually goes: the build stories, the SharePoint patterns that held up, the automation worth having, and the long job of turning Governance Hub into a product.
We build with AI every day and a person signs off everything that ships, so a fair amount of what follows is about that. Nothing here is theory. If it is written up, we have run it.
Filter by year
August 2026
Five things the FCA found missing from meeting minutes
On 10 August the FCA published what it found in the governance records of 15 fast-growing firms. Its list of failures reads like the committee grind I spent years living with: attendance, quorum, conflicts, decisions and actions.
Are we quorate?
Every governance committee I served ran on Word, Outlook and one diligent person's memory. The origin story of Governance Hub starts with a head-count.